Q: How long does it take to download updates?

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The time required to download updates depends on your internet connection speed, network settings, and update size. Also, if your storage is full, it may slower the process as well. 

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Q: What if I don't have enough space for updates?

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Make sure you clean up some space before your updates by deleting some unnecessary files or applications. If you cannot free up some space, we can help you upgrade your hard drive or help you transfer files to an external hard drive. There is a chance of system crash if you update your computer without enough space.

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Q: Why do I need to update my operating system?

 

Your applications may not be supported by the outdated operating system, and that can stop the applications from running properly. Your computer may run slower and slower over time because of incompatibility.​

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Q: Do I need to back up my files?

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It is recommended to keep a back up for all of your important files. Sometimes when you run through an update, there is a chance of system crash. In case of losing any files, it's better to make a copy of everything before you do anything to your computer.